Learn SIEBEL-SCRIPTS with Real Code Examples
Updated Nov 27, 2025
Explain
Siebel Scripts allow developers to programmatically control application behavior in Siebel CRM.
Include Business Service scripts, Workflow scripts, and Client/Server scripts using eScript or VBScript.
Support events like PreWrite, PostWrite, FieldChange, and Applet Invoke.
Enable automation, validation, and custom logic without modifying base objects.
Widely used in sales, service, marketing, and enterprise CRM customizations.
Core Features
Pre/Post event triggers for business components
Applet event handling (FieldChange, InvokeMethod, etc.)
Dynamic calculation and assignment of field values
Interaction with multiple Siebel objects
Custom logging and error reporting
Basic Concepts Overview
eScript - primary scripting language based on JavaScript
Business Component - object representing data in Siebel
Applet - UI component representing BC data
Event - trigger point like PreWrite or FieldChange
Business Service - callable service for external integration
Project Structure
Script libraries (.srf/.xml)
Business Component definitions
Applet and View configurations
Workflow definitions referencing scripts
Testing and deployment artifacts
Building Workflow
Identify business process or event to automate
Choose script type (Applet, BC, Workflow)
Write event handler in eScript/VBScript
Attach script to the correct component/event
Test behavior in development environment
Difficulty Use Cases
Beginner: simple field validation scripts
Intermediate: pre/post event automation and notifications
Advanced: complex workflow integration and external service calls
Expert: multi-object business rules with error handling
Architect: enterprise-scale CRM automation with performance optimization
Comparisons
Siebel Scripts vs Workflow-only automation: scripts offer finer control
eScript vs VBScript: eScript preferred in modern Siebel versions
Scripts vs Business Service calls: scripts handle in-app events, services handle external operations
Client vs Server scripts: client for UI logic, server for data processing
Manual configuration vs scripting: scripts enable automation and dynamic behavior
Versioning Timeline
1995 - Siebel CRM initial release
2000 - Client scripting with VBScript introduced
2005 - eScript introduced for server and client-side logic
2012 - Enhanced integration with Workflow and Business Services
2025 - Latest version supports modern eScript, REST API, and multi-channel CRM
Glossary
eScript - Siebel scripting language based on JavaScript
Business Component (BC) - data object in Siebel
Applet - UI representation of BC
Event - trigger point for custom logic
Business Service - reusable service for external interaction