Learn SIEBEL-SCRIPTS with Real Code Examples

Updated Nov 27, 2025

Explain

Siebel Scripts allow developers to programmatically control application behavior in Siebel CRM.

Include Business Service scripts, Workflow scripts, and Client/Server scripts using eScript or VBScript.

Support events like PreWrite, PostWrite, FieldChange, and Applet Invoke.

Enable automation, validation, and custom logic without modifying base objects.

Widely used in sales, service, marketing, and enterprise CRM customizations.

Core Features

Pre/Post event triggers for business components

Applet event handling (FieldChange, InvokeMethod, etc.)

Dynamic calculation and assignment of field values

Interaction with multiple Siebel objects

Custom logging and error reporting

Basic Concepts Overview

eScript - primary scripting language based on JavaScript

Business Component - object representing data in Siebel

Applet - UI component representing BC data

Event - trigger point like PreWrite or FieldChange

Business Service - callable service for external integration

Project Structure

Script libraries (.srf/.xml)

Business Component definitions

Applet and View configurations

Workflow definitions referencing scripts

Testing and deployment artifacts

Building Workflow

Identify business process or event to automate

Choose script type (Applet, BC, Workflow)

Write event handler in eScript/VBScript

Attach script to the correct component/event

Test behavior in development environment

Difficulty Use Cases

Beginner: simple field validation scripts

Intermediate: pre/post event automation and notifications

Advanced: complex workflow integration and external service calls

Expert: multi-object business rules with error handling

Architect: enterprise-scale CRM automation with performance optimization

Comparisons

Siebel Scripts vs Workflow-only automation: scripts offer finer control

eScript vs VBScript: eScript preferred in modern Siebel versions

Scripts vs Business Service calls: scripts handle in-app events, services handle external operations

Client vs Server scripts: client for UI logic, server for data processing

Manual configuration vs scripting: scripts enable automation and dynamic behavior

Versioning Timeline

1995 - Siebel CRM initial release

2000 - Client scripting with VBScript introduced

2005 - eScript introduced for server and client-side logic

2012 - Enhanced integration with Workflow and Business Services

2025 - Latest version supports modern eScript, REST API, and multi-channel CRM

Glossary

eScript - Siebel scripting language based on JavaScript

Business Component (BC) - data object in Siebel

Applet - UI representation of BC

Event - trigger point for custom logic

Business Service - reusable service for external interaction